The flight number and the day you flew. Nothing else.
We pull your flight’s real arrival data and test it against Regulation (EC) 261/2004 and its UK equivalent — the rules that entitle passengers to €250–600 each for delays of three hours or more, cancellations, and denied boarding. The check and the verdict are free, with no account and no email required.
If you’re owed compensation, a ready-to-send claim letter with the legal basis, exact amounts, and your airline’s claims address costs €29 flat, VAT included — one fee for everyone on the booking, and you keep 100% of what the airline pays. If compensation doesn’t apply but the disruption cost you money, a €9 complaint & expenses letter covers what can still be claimed.
vola is not a law firm and does not provide legal advice. The airline pays you directly — we never touch your compensation. Your rights · Terms